Legal

Privacy Policy

Effective date: October 18, 2026

RYZ Comfort is a heating, air conditioning and solar AC contractor serving the Phoenix Valley. RYZ Comfort is a registered trade name of mAIRica Systems LLC (ROC #349284). This policy explains what information we collect when you use this website, book service, request an estimate or join the RYZ Club, how we use it, and the choices you have. In this policy, “we,” “us” and “our” mean RYZ Comfort.

Information we collect

Information you give us

When you use our booking, quote or contact forms, call or text us, or talk with a technician, you may give us:

Contact details: your name, mobile phone number and email address.
Service address: street, unit, city and ZIP code, whether you own the home, and notes such as gate codes, pets or where the equipment is located.
System details: the type and age of your heating and cooling equipment, symptoms you are noticing, whether the home has solar, and the rooms or zones you want to cool.
Scheduling preferences: how urgent the request is and your preferred date and arrival window.
Photos and documents: pictures of your equipment, model plates, thermostat or electrical panel if you choose to send them, and photos our technicians take of your system during a visit to document what they find.
Membership and payment information: if you join the RYZ Club or pay for service, the billing details needed to process your membership and invoices. This website does not collect payment card numbers.
Interest in financing or memberships: whether you asked to hear about financing options or RYZ Club savings.

Information collected automatically

When you visit the site we receive standard technical information such as your IP address, browser type and device. To understand which ads and pages bring people to us, the site stores marketing attribution details in your browser, such as the campaign or ad that brought you here (UTM tags and ad click identifiers), the first page you landed on and the referring website. These details are sent along with any form you submit. You can clear them at any time by clearing your browser’s site data.

How we use your information

To schedule and confirm service calls, send arrival notices, and dispatch a technician to your home.
To diagnose your system and prepare written estimates, proposals and invoices.
To design solar AC and mini-split systems, size equipment and handle permits and any approvals your project needs.
To set up, bill and service RYZ Club memberships, including scheduling your seasonal tune-ups.
To follow up after a visit, answer questions, honor warranties and request feedback on our work.
To keep records required for licensing, tax and warranty purposes.
To measure which advertising and pages work, improve the site, and prevent spam and fraud.

Calls and text messages

By submitting a form on this website, you agree that RYZ Comfort may contact you by phone call or text message at the number you provide about your service request, estimate, appointment or membership. Msg and data rates may apply. Message frequency varies. Reply STOP to any text to opt out, or HELP for help. Consent to receive calls or texts is not a condition of purchase; you can always call us at (480) 739-1580 instead.

If you also check the box to receive text updates, we will send appointment confirmations, technician arrival alerts and service follow-ups by text. We do not sell or share mobile numbers or text messaging consent with third parties for their own marketing purposes.

How we share information

We do not sell your personal information. We share it only as needed to serve you:

Service providers: companies that host this website and our customer database, run our scheduling and customer management (CRM) software, deliver calls, texts and email, and process payments. They may use your information only to provide services to us.
Financing partners: only if you choose to apply for financing, in which case your application goes to the lender you select and is governed by that lender’s own privacy policy.
Manufacturers, utilities and agencies: when needed to register equipment warranties, apply for permits, or submit a rebate or incentive application you have asked us to help with.
Legal and safety reasons: when required by law, to respond to legal process, or to protect the rights, property or safety of our customers, employees or others.
Business transfers: if our business is sold or reorganized, customer records may transfer to the new owner, who must honor this policy.

How long we keep information

We keep service, estimate, warranty and membership records for as long as needed to perform the work, support your equipment warranties, and meet tax, licensing and other legal record keeping requirements. Requests that never become a job are kept only as long as reasonably useful for following up, then deleted or de-identified. You can ask us to delete your information at any time, as described below.

How we protect information

The site is served over an encrypted (HTTPS) connection. Access to customer records is limited to staff and service providers who need it, and connections between this website and our customer management system are authenticated. No method of storage or transmission is completely secure, so we cannot guarantee absolute security. If a breach of your personal information occurs, we will notify you as required by Arizona law.

Your choices and rights

Access and correction: ask what personal information we hold about you and have it corrected.
Deletion: ask us to delete your information, except records we must keep for warranty, tax or legal reasons.
Texts and calls: reply STOP to any text, or tell us you no longer want calls, and we will update our records.
Browser data: clear your browser’s stored data for this site to remove the attribution details described above.

We honor these requests for all customers. We will verify your identity before acting on a request and respond promptly.

Arizona residents

We are an Arizona business and serve Arizona homes. Arizona does not currently have a general consumer privacy statute, but we apply the practices in this policy to every customer, and we follow Arizona’s data breach notification law. Residents of other states may have additional rights under their state’s laws and may contact us to exercise them.

Children

Our services are offered to adults who own or manage a home. This website is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has sent us information, contact us and we will delete it.

Links to other websites

Our pages link to utility, government and manufacturer websites, such as rebate program pages and the Arizona Registrar of Contractors. Those sites have their own privacy practices, which we do not control.

Changes to this policy

We may update this policy as our services change. The effective date above shows when it was last revised. Material changes will be posted on this page.

Contact us

For privacy questions or requests, email support@ryzcomfort.com or call (480) 739-1580.
RYZ Comfort, a registered trade name of mAIRica Systems LLC, Phoenix, Arizona. ROC #349284.